Prescription Delivery by Drone: Coming Soon to More Cities

Estimated read time 3 min read


Drone Partnerships to Expand Healthcare Access

Prescription delivery via drone is set to expand significantly with new partnerships involving Mayo Clinic and Memorial Hermann Health Systems. Zipline’s autonomous delivery service will soon be available in Houston, Jacksonville, and Rochester, Minnesota. This move aims to streamline healthcare and improve access for patients, especially those who need transportation assistance.

New Collaborations and Locations

Zipline announced its collaboration with Mayo Clinic’s hospital-at-home program and Memorial Hermann Health System to introduce drone-based home delivery for specialty prescriptions and medical supplies. This service is scheduled to start in Houston, Texas by 2026. The integration will also take place at Mayo Clinic’s campuses in Jacksonville, Florida, and Rochester, Minnesota, targeting patients in the Advanced Care at Home program.

Prescription Delivery By Drone: Coming Soon To More Cities 2
Your meds delivered by Zip. Photo courtesy of Zipline.

The Impact of Drone Delivery on Healthcare

The use of drones for prescription delivery could revolutionize healthcare by meeting patients where they are. For instance, during a telehealth appointment, a doctor can prescribe antibiotics for an infection, which can then be quickly delivered by a drone. This eliminates the need for sick patients to visit a pharmacy, reducing the risk of spreading illness. Zipline’s drones, known as Zips, are capable of operating in various weather conditions, ensuring reliable delivery.

Future Plans and Expansion

Zipline plans to launch its drone service in the Dallas-Fort Worth metro area with Walmart and other partners. The goal is to reach 30 million patients in 11 states within the next few years. This expansion underscores the growing importance of drone delivery technology in healthcare.

The Benefits of Drone Delivery

Alec King, executive vice president and chief financial officer for Memorial Hermann Health System, reportedly highlighted that drone delivery offers quick and convenient access to medications at no extra cost to patients. Over time, Memorial Hermann may also use drones to transport medicine, supplies, and lab samples between its facilities.

The Broader Context

The use of drones for home delivery gained traction during the COVID-19 pandemic, with retailers and healthcare providers recognizing the benefits. Manish Kumar from the University of Cincinnati noted that drones’ ability to navigate using satellite or cellular communications is a significant advantage. In 2021, Intermountain Healthcare introduced drone deliveries of prescriptions in Utah’s Salt Lake Valley area to enhance digital health services.

On the Record

Alec King emphasized Memorial Hermann’s commitment to improving patient experiences and community health. Keller Rinaudo Cliffton, Zipline’s co-founder and CEO, added that innovators like Memorial Hermann are accelerating the adoption of better healthcare solutions in the U.S.

DroneXL’s Take

The expansion of drone prescription delivery is a game-changer for healthcare, providing timely and efficient access to medications and medical supplies. As this technology becomes more widespread, it promises to enhance patient care and convenience, paving the way for a future where drones play a crucial role in our healthcare system.


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