Drone Delivers Cancer Medication to Flood-Stranded NSW Community in Emergency Services First

In an unprecedented move, a drone has delivered life-saving cancer medication to a flood-isolated community in New South Wales (NSW), Australia, marking a historic first for the NSW State Emergency Service (SES). With floodwaters cutting off roads and rendering traditional transport methods impossible, this innovative use of Drone Technology has emerged as a lifeline for those stranded in natural disasters, showcasing its potential to revolutionize emergency response.

Breaking New Ground in Crisis Response

The NSW mid-north coast, battered by relentless floods, has left communities like Harrington isolated, with tens of thousands of residents cut off from essential services. When floodwaters made the Manning River too treacherous for boats and helicopters were unavailable, the SES turned to drones to deliver critical cancer drugs directly to a patient’s doorstep. This delivery, executed last night, was a pioneering effort in Australia’s emergency services landscape.

NSW SES drone pilot Gabe Mihalas, who flew the mission, emphasized the safety and efficiency of this approach. “It’s a great feeling to be a part of this… it was definitely a nice feeling to be out there on the frontline doing the actual delivery,” he said. Mihalas captured footage of the nighttime operation, underscoring the drone’s ability to navigate hazardous conditions without risking human lives—a game-changer for disaster relief.

A Beacon of Hope for the Isolated

For the recipients in Harrington, this drone delivery was more than just a logistical feat—it was a symbol of hope. Local palliative care nurse Tiffany Willis collaborated with SES volunteers to ensure the medication reached two cancer patients in desperate need. “Those two patients were just so relieved and so thankful to receive medical treatment and some reassurance that even though we are still cut off, we’re not completely isolated from help,” Willis shared. She added, “I feel really proud to have made a small difference… it is the right thing to do.”

The operation was swift and seamless. After identifying a suitable drop-off location, Willis received the supplies and treated the patients within three hours. Her direct communication with the SES ensured precision, proving that drones can deliver not just goods, but also peace of mind in times of crisis.

The Future of Drones in Disaster Relief

This milestone is part of an ongoing SES innovation program trialing drones for disaster response. Beyond medical deliveries, drones are already providing real-time situational awareness, flood mapping, and logistical support in hazardous conditions. Their versatility and safety advantages signal a bright future for their integration into emergency services.

As floods continue to challenge NSW communities, this successful delivery highlights the growing role of technology in crisis management. Authorities urge residents to stay connected with emergency services for updates, but for many, the sight of a drone overhead represents a new era of resilience and hope.

The use of drones for delivering medicines is not something new. The Quito-based company Aerialoop has years doing it. But using them to do it during emergencies creates a very good precedent for other Countries to adopt.

Video courtesy of NSW State Emergency Service